{"id":1998,"date":"2020-07-23T12:55:15","date_gmt":"2020-07-23T04:55:15","guid":{"rendered":"http:\/\/www.mitsudell.com\/HQ\/?page_id=1998"},"modified":"2024-02-26T12:47:55","modified_gmt":"2024-02-26T04:47:55","slug":"mitsudell-s-b-quality-policy","status":"publish","type":"page","link":"https:\/\/www.mitsudell.com\/HQ\/about-us\/mitsudell-s-b-quality-policy\/","title":{"rendered":"Mitsudell S\/B Quality Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1595486259369 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1589804151045\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1595409098621\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1708922871519\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"content clearfix\">\n<h1><strong><b>Mitsudell S\/B Quality Policy<\/b><\/strong><\/h1>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt;\">We are committed to comply with ISO 9001:2015 standards and satisfy all applicable requirements to continuously improve the effectiveness of the Quality Management System.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt;\">Therefore, we aimed to continuously achieve and exceed our customer\u2019s and applicable interested parties needs and expectation by providing our customers:<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li><span style=\"font-size: 12pt;\">Good Quality Products<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Competitive Pricing<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">On-Time Delivery<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt;\">Our objective is to achieve:<\/span><\/p>\n<ul>\n<li style=\"text-align: left;\"><span style=\"font-size: 12pt;\">Monthly incoming lot reject <u>&lt;<\/u>2 Lot(s) by conduct the outgoing inspection before delivery and conducting supplier or Sub. Con. If necessary.<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 12pt;\">Yearly customer satisfaction average <u>&gt;<\/u>3\u00a0points by fulfilling customer requirements and fast responses to customers enquiries.<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 12pt;\">Monthly customer complaint <u>&lt;<\/u>3 cases by conducting outgoing shipment inspection before delivery and keep record of customer complaint for product history purpose.<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"font-size: 12pt;\">Monthly customer deliver performance <u>&gt;<\/u>80% by closely monitor the supplier and Sub. Con. performance<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\"><a href=\"http:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/07\/QM003-Quality-Policy.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-330\" src=\"http:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-244x300.png\" alt=\"\" width=\"28\" height=\"35\" srcset=\"https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-244x300.png 244w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-834x1024.png 834w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-768x943.png 768w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-119x146.png 119w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-41x50.png 41w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-61x75.png 61w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon.png 1200w\" sizes=\"auto, (max-width: 28px) 100vw, 28px\" \/>\u00a0 View\/Download Our Quality Policy Here<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><a href=\"http:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/07\/QM004-Quality-Objective.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-330\" src=\"http:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-244x300.png\" alt=\"\" width=\"28\" height=\"35\" srcset=\"https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-244x300.png 244w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-834x1024.png 834w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-768x943.png 768w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-119x146.png 119w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-41x50.png 41w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-61x75.png 61w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon.png 1200w\" sizes=\"auto, (max-width: 28px) 100vw, 28px\" \/>\u00a0 View\/Download Our Quality Objectives Here<\/a><\/span><\/p>\n<\/div>\n<h1><\/h1>\n<p>&nbsp;<\/p>\n<div class=\"content clearfix\">\n<h1><strong>ISO 9001:2015 Accreditation<\/strong><\/h1>\n<p><span style=\"font-size: 12pt;\">Mitsudell Sdn Bhd is certified as an ISO 9001:2015 compliant company.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Obtaining ISO 9001:2015 show that Mitsudell Sdn Bhd are following the quality management principle of EQAIMS<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">The results of using ISO 9001:2015 is on-time delivery, competitive prices, and good quality products.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Achieving ISO 9001:2015 certification clearly shows that Mitsudell Sdn Bhd is committed to supporting our customers with quality products and services.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\"><a href=\"https:\/\/www.mitsudell.com\/new\/wp-content\/uploads\/2024\/02\/ISO-Cert.-170323-160326.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-330\" src=\"http:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-244x300.png\" alt=\"\" width=\"28\" height=\"35\" srcset=\"https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-244x300.png 244w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-834x1024.png 834w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-768x943.png 768w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-119x146.png 119w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-41x50.png 41w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon-61x75.png 61w, https:\/\/www.mitsudell.com\/HQ\/wp-content\/uploads\/2020\/05\/pdf-icon.png 1200w\" sizes=\"auto, (max-width: 28px) 100vw, 28px\" \/>\u00a0 View\/Download Our ISO 9001:2015 certificate Here<\/a><\/span><\/p>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Mitsudell S\/B Quality Policy We are committed to comply with ISO 9001:2015 standards and satisfy all applicable requirements to continuously improve the effectiveness of the Quality<span class=\"excerpt-hellip\"> [\u2026]<\/span>","protected":false},"author":1,"featured_media":0,"parent":1964,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1998","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/pages\/1998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/comments?post=1998"}],"version-history":[{"count":4,"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/pages\/1998\/revisions"}],"predecessor-version":[{"id":2440,"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/pages\/1998\/revisions\/2440"}],"up":[{"embeddable":true,"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/pages\/1964"}],"wp:attachment":[{"href":"https:\/\/www.mitsudell.com\/HQ\/wp-json\/wp\/v2\/media?parent=1998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}